Information We Collect From You

We collect a limited amount of personal information, primarily when you voluntarily submit it through our contact form or when analytics tools record aggregated, anonymised browsing data.

• Name and email address submitted through the contact form when you make an enquiry.
• The content of messages you send us, including any project details you choose to share.
• Anonymised usage data collected by analytics tools, including pages visited and time on site.
• Technical information such as browser type and device category, collected in aggregate without identifying individual users.

How We Use Your Information

Personal information collected through this site is used only for the purposes described here and is never sold to third parties or used for unsolicited marketing.

• To respond to your project enquiry and provide the information or service you requested.
• To communicate with you during the course of a project engagement, including sharing deliverables and scheduling calls.
• To analyse aggregated, anonymised site usage data for the purpose of improving website structure and content.
• To fulfil any legal obligations we have as a business operating in South Africa under applicable data protection legislation.

Legal Basis for Processing

We process personal information only where we have a lawful basis for doing so under South African data protection legislation, specifically the Protection of Personal Information Act.

Processing of enquiry data is based on your consent at the point of form submission and on our legitimate interest in responding to business enquiries. Analytics data is processed on the basis of legitimate interest in understanding how our website is used, and does not involve identifying individual users.

Sharing Your Information

We do not sell, trade, or rent personal information to third parties. Information may be shared in limited circumstances as described below.

• With service providers who assist in operating this website, such as hosting and analytics providers, under strict data processing agreements that limit how they may use the data.
• Where required by law or in response to a lawful request from a regulatory or government authority.
• With your explicit consent, for example if we wish to reference a project for case study purposes and you have agreed to this in writing.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or disclosure. These measures include secure hosting infrastructure, encrypted data transmission, and restricted access to personal data within our operation. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you have concerns about the security of information you have shared with us, please contact us directly.

Your Rights

Under the Protection of Personal Information Act and other applicable South African legislation, you have a number of rights in relation to your personal data.

• The right to request access to the personal information we hold about you and to receive a copy of that information.
• The right to request correction of any inaccurate or incomplete personal information we hold about you.
• The right to request deletion of your personal information, subject to any legal retention obligations we may have.
• The right to withdraw consent at any time where processing is based on your consent, without affecting the lawfulness of processing prior to withdrawal.

Cookies and Tracking

This website uses cookies to support basic functionality and to collect anonymised analytics data. You can review and manage your cookie preferences at any time using the cookie consent tool on this site. For full details of the cookies used and how to control them, please refer to our Cookie Policy.

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Contact Us

If you have any questions about this privacy policy, wish to exercise any of your rights, or want to report a concern about how your personal information has been handled, please contact us using the details on our contact page. We will respond to all data protection enquiries within a reasonable timeframe.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or in applicable legislation. When material changes are made, the updated policy will be posted on this page with a revised date. We encourage you to review this policy periodically to stay informed about how your information is being handled.